Legal

    Privacy Policy

    Last updated: 10/05/2026

    1. Introduction

    Welcome to Clearframe ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website (Clearframe.uk) or use our services, and tells you about your privacy rights and how the law protects you.

    This policy applies to customers in the United Kingdom, the Republic of Ireland, and our international clients. We comply with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

    2. The Data We Collect About You

    Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

    • Identity Data: includes first name, last name, username or similar identifier.
    • Contact Data: includes billing address, email address and telephone numbers.
    • Financial Data: includes bank account and payment card details (processed securely by our payment providers).
    • Transaction Data: includes details about payments to and from you and other details of services you have purchased from us.
    • Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform.
    • Usage Data: includes information about how you use our website and services.

    3. How We Use Your Personal Data

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • Where we need to perform the contract we are about to enter into or have entered into with you.
    • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
    • Where we need to comply with a legal obligation.

    4. International Transfers

    We serve clients in the UK, Republic of Ireland, and internationally. Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data, or we use specific contracts approved for use in the UK/EEA which give personal data the same protection it has locally.

    5. Data Security & Retention

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

    6. Your Legal Rights

    Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

    • Request access to your personal data.
    • Request correction of your personal data.
    • Request erasure of your personal data.
    • Object to processing of your personal data.
    • Request restriction of processing your personal data.
    • Request transfer of your personal data.
    • Right to withdraw consent.

    7. Contact Us

    If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
    matt@mail.clearframe.uk